FAQ

Yes, they are! We consciously abstain from using any animal products or by-products such as milk, lanolin, animal oil, honey, beeswax, tallow, etc.

We are committed to creating our products with natural ingredients. Although our formulations contain substances like preservatives which are essential for your safety, we have taken great care in choosing plant derived and non-toxic options.

To ensure that your products are used within a time of optimal freshness and efficacy, we recommend storing all of our products in a cool, dry place and out of direct sunlight and using them within 12 months of purchase.

All our products are available at 391 Orchard Rd, LEVEL 3 Takashimaya Department Store, Singapore 238873

We aim to ship out all orders within 5-7 working days after order confirmation. The exception to this is hair and beard oil products, which may require an additional waiting time (due to traditional slow heating method). All shipping updates will be sent to you via email / WhatsApp so that you will always be in the loop!

Please include a note in your cart to let us know that it is a gift, and we won’t include an invoice. You can also leave a message for us to include. You can also contact us at hello@habitudesbynoush.com if you have further instructions.

No, unfortunately due to the nature of our products, we do not offer refunds. For missing/incorrect items and other order related problems, please reach out to us at hello@habitudesbynoush.com, and we will resolve it

Yes, but only on orders that have not been packed/dispatched for delivery. Please contact us as soon as you can via WhatsApp or hello@habitudesbynoush.com so that we can advise you accordingly.